We’ll never ask you to share your Internet Banking log on details. Get in touch with us straight away and our team will help you.įraudsters pretend to be banks.
So if you spot something you don’t recognise or think you've been a victim of fraud, don’t panic. Remember, you’re responsible for checking your statements, text messages or other account information we give you.
We’ll also never ask you to transfer money into another ‘safe’ account. Neither we, nor the Police, will ever ask you to hand over your card, PIN or cash. If you do, never log in to your online banking. One of the main pieces of software used is called ‘TeamViewer’, but others may also be used. You’ll never get asked to download remote access software on to your computer by reputable companies. The stories they come up with are as big as their imaginations. They might tell you that your money is in danger of being stolen. They might offer something as straightforward as improving your broadband speed or applying security fixes to your wifi. They’ll play out a situation which will get you worried so you take part.
